Expert-Grup

Launch of the European Consumer Centre in the Republic of Moldova – an important step in strengthening the consumer protection framework and trust in the mechanisms of the European single market

Tuesday, 5 November 20242207 views
Launch of the European Consumer Centre in the Republic of Moldova – an important step in strengthening the consumer protection framework and trust in the mechanisms of the European single market

Automatically translated summary. The full article is available in Romanian.

The European Consumer Centre in the Republic of Moldova (ECCM) was officially launched at an event attended by Moldovan and Romanian public authorities, donors, business associations, academics and consumer protection experts. A roundtable discussed the centre's role, its short-, medium- and long-term plans, and what the authorities expect of it.

Máté Csicsai, Deputy Head of the EU Delegation, said the centre will protect consumers, help them make informed decisions, ensure the single market functions well and later help them settle disputes with EU sellers. Daniela Vidaicu of the Soros Foundation Moldova stressed alignment with the EU acquis, especially Chapter 28, and the centre's role in consumer education and amicable dispute resolution.

Adrian Lupușor, Executive Director of the Independent Think Tank “Expert-Grup”, announced technical support for reforming the consumer protection framework, institutional development of the centre and better public awareness of consumer rights. ECCM Executive Director Mihaela Pascal pledged free information and assistance in cross-border disputes. The event was held under a project implemented by Expert-Grup with the Institute for European Policies and Reforms, funded by the EU and the Soros Foundation Moldova.