Consumer protection
Challenges and Opportunities for Strengthening the Institutional Framework for Consumer Protection
Consumer protection·13 October 2026
Protecting consumers’ collective interests: how to defend your rights when a problem affects many consumers
Consumer protection·23 June 2026
Alternative Dispute Resolution (ADR): How to Settle a Dispute with a Trader Without Going to Court
Consumer protection·9 June 2026
How social engineering fraud works and how to protect ourselves from it (phishing, vishing, smishing, spoofing, etc.)
Consumer protection·28 May 2026
Consumer Rights When Buying Used (Second-Hand) Products
Consumer protection·5 May 2026
Misleading and Comparative Advertising: Risks for Consumers and Ways to Protect Their Rights
Consumer protection·21 April 2026
What consumers need to know about a sale and purchase contract for real estate under construction
Consumer protection·7 April 2026
Unfair Competition and Its Impact on Consumer Rights
Consumer protection·24 March 2026
Payments Prohibited from Being Charged to Consumers: When Fees Demanded by Traders Are Illegal
Consumer protection·10 March 2026
Consumer Protection at Petrol Stations: Quality, Quantity and “Premium” Sales
Consumer protection·24 February 2026
Returning or Exchanging Products of Satisfactory Quality
Consumer protection·10 February 2026
Consumer Rights in Lending Products
Consumer protection·3 February 2026
How can we avoid fraud in virtual asset transactions? (bonus: virtual assistant)
Consumer protection·20 January 2026
To what extent can you defend your rights when you have bought goods or services from a person operating illegally as an entrepreneur
Consumer protection·13 January 2026
The Difference Between Unfair Terms and Unfair Commercial Practices: Criteria and Useful Examples for Consumers
Consumer protection·24 December 2025
Real Estate Purchases: Your Rights When Buying a Home or Other Immovable Property
Consumer protection·16 December 2025
Position Paper. Excessive Mediation Seriously Harms Consumers: Why the New Mediation Law Should Not Apply to Disputes Between Consumers and Professionals
Consumer protection·3 December 2025
Vitalie Rapcea
Programme Director, "Economic and Environmental Infrastructure"
Contracts Concluded by Electronic Means
Consumer protection·2 December 2025
Contracts Negotiated Away from Business Premises
Consumer protection·18 November 2025
Consumer Rights in Distance Contracts
Consumer protection·21 October 2025
Consumer Rights in Postal Services
Consumer protection·7 October 2025
Product labels: what they should look like and what information they must contain
Consumer protection·9 September 2025
The Tourist Package: What Provisions the Contract with a Tourism Service Provider Must Contain for a Carefree Holiday
Consumer protection·5 August 2025
Survey. Results of research on consumers' perceptions of their rights and of the effectiveness of the authorities responsible for consumer protection
Consumer protection·4 August 2025
Vitalie Rapcea
Programme Director, "Economic and Environmental Infrastructure"
AC
Andreea Creciun
Roaming without worries: protect yourself and save!
Consumer protection·30 July 2025
What Rights Do You Have as a Passenger on Domestic and International Road Journeys, and What Can You Do If They Are Violated?
Consumer protection·8 July 2025
Renting a Car? Here Is What You Need to Know to Protect Your Rights
Consumer protection·24 June 2025
What Are Your Rights When Your Flight Is Cancelled or Your Luggage Is Lost?
Consumer protection·10 June 2025
Your Rights on Holiday: What You Need to Know About Package Tours
Consumer protection·27 May 2025
The European Consumer Centre in the Republic of Moldova and Its Role in Supporting and Empowering Consumers
Consumer protection·European integration·13 May 2025
Consumer Rights When Shopping Online
Consumer protection·29 April 2025
Unfair Contract Terms: What They Are and How to Identify Them
Consumer protection·8 April 2025
SG
Stas Ghilețchi
AI
Adrian Iermurachi
Warranty and shelf life: what they are, how they work and what rights they provide
Consumer protection·25 March 2025
Repair, replacement, price reduction or refund: what to choose and when?
Consumer protection·4 March 2025
How to Properly File a Complaint with a Seller or Service Provider When Your Consumer Rights Have Been Violated
Consumer protection·18 February 2025
Whom to Contact if Your Consumer Rights Have Been Violated
Consumer protection·4 February 2025
What Rights Do You Have as a Consumer?
Consumer protection·21 January 2025
Typical Situations of Violations of the Rights of Financial Services Consumers
Consumer protection·Financial sector·3 December 2024
Analysis of the Consumer Protection Framework
Consumer protection·4 November 2024
SG
Stas Ghilețchi
AI
Adrian Iermurachi
What Do We Do with Our Savings: Keep, Spend or Invest?
Consumer protection·Financial sector·23 September 2024
Financial Pyramids: How to Avoid the Traps
Consumer protection·Financial sector·3 September 2024
Crowdfunding, crowdlending and crowdinvesting platforms: how they work and how they can help us
Consumer protection·Financial sector·30 August 2024
What RCA Insurance Is: How It Helps Us and How Much It Costs
Consumer protection·Financial sector·23 August 2024
How to Avoid Over-Indebtedness
Consumer protection·Financial sector·21 August 2024
How to Invest Wisely: Key Steps Towards a Sound Investment
Consumer protection·Financial sector·14 August 2024
An insured event has occurred. How to claim compensation correctly and which mistakes to avoid when dealing with the insurer
Consumer protection·Financial sector·2 August 2024
What the elements of an insurance contract are and what to watch for when signing one
Consumer protection·Financial sector·30 July 2024
Why Insurance Matters and What Types of Insurance Exist in the Republic of Moldova
Consumer protection·Financial sector·26 July 2024
How to Make Online Payments Safely and Without Risks
Consumer protection·Financial sector·23 July 2024
What to Look Out for When Taking a Loan
Consumer protection·Financial sector·19 July 2024
