Press Club: “Consumer rights regarding food products and public catering services: the main problems reported by consumers and how they are resolved”

The Press Club is organised in partnership with the National Food Safety Agency (ANSA) and will bring to the fore the most frequent problems consumers encounter with non-compliant food products or public catering services, as well as the existing institutional solutions.

The following will be discussed:

• the powers of ANSA in the field of food safety and public catering services;

• the dynamics of petitions and the most frequently reported products or services;

• what a non-compliant product or service means and how consumers can act in such cases;

• what consumers who have purchased non-compliant food products or services can do;

• the role of the European Consumer Centre in supporting affected persons and persons who report violations of their rights.

Speakers include:

• Adrian LUPUȘOR, Executive Director, Independent Think Tank “Expert-Grup”;

• Radu MUSTEAȚA, Director General, National Food Safety Agency (ANSA);

• Mihaela PASCAL, Executive Director, European Consumer Centre of the Republic of Moldova;

• Moderator: Vitalie RAPCEA, Programme Director, Expert-Grup, manager of the project “Strengthening the consumer protection framework in the Republic of Moldova”.

You can find more details about the event in the attached agenda.

To attend the event, please register using the form available below by 12:00 on 26 June.

The event is organised within the project “Strengthening the consumer protection framework in the Republic of Moldova”, implemented by the Independent Think Tank Expert-Grup as consortium leader, in partnership with the Institute for European Policies and Reforms, and funded by the European Union and the Soros Foundation Moldova.